Reviews
We had an old sewage pump at our house break over the weekend and we called Platinum Plumbing for help. We were able to get an appointment quickly and Mike Y. did an awesome job explaining how the pump works and what our options were. We decided to have the pump replaced and Mike did an awesome job replacing the pump and getting everything working again quickly! Great experience from start to finish!
I generally only take the time to review an organization if they are absolutely worth it. Steve A and his apprentice with Platinum are absolutely worth it. Professional, fast, clean, and friendly. They diagnosed our issue, proposed a solution, went over why they thought it was the best option, and solved the problem all in a single visit. They were also more than happy to spend the time discussing a variety of options for future projects, while providing well itemized quotes for different aspects of those future products.
Had an emergency plumbing issue late on a Friday night and they showed up in under an hour. Kevin F found that the sewer pipe was clogged and he was able to clear it. Very professional outfit and would highly recommend.
Platinum did a great job installing a new hot water heater in my home, they fixed a leak that they found also. Very neat, clean. Mike and his assistant did a terrific job, signed up for HVAC service as well.
We've hired Platinum on four different occasions and have always been happy with their work and timeliness.
Great experience. This was the second time using platinum plumbing services. I called at 2am, received a return call at 7am, and a plumber was at my home to fix the problem by 11am. Wonderful customer service. Steve was great.
Platinum Plumbing has excellent customer service, making scheduling a piece of cake. Steve did a great job diagnosing and resolving my plumbing issue, using high-quality materials and craftsmanship. I plan to use Platinum for all of my future plumbing needs.
Recently had a large plumbing project completed by Steve A and his assistant. The team was extremely professional. They arrived on time, they cleaned up after themselves, they were incredibly respectful. They did an amazing job fixing the disaster plumbing we had when we moved into our house. If you are looking for a company that can deliver on promises and exceed expectations, then go with platinum.
Ethan just replaced our Moen kitchen faucet with a newer Moen faucet.
We were notified that Ethan was on his way and he arrived shortly after receiving the notification.
Ethan was friendly, personable and professional. He explained in detail what it would cost before starting the job. He was meticulous in being careful not to make a mess and cleaned everything up when finished.
This is the third time we used Platinum Plumbing. Previously we used them to install a water backup sump pump to our existing system and another time to install a replacement sump pump.
We have been pleased with their work and would recommend them.
Joe