The showed up exactly when they said they would, finished exactly when they said they would, and walked me through the process. I also cross-referenced against two other providers and Platinum was by far the best value for the price.
Tony B. in Malvern, PA
They showed up on time, were efficient, courteous and informative. Matt explained everything as he performed the work and provided helpful hints for maintenance… Their cost was competitive. Overall a great experience.
Linda B. in Royersford, PA
Platinum was by far the most professional and efficient plumbing outfit to estimate my sewer line repair project. Their cost was similar to the "guy & a truck" outfits as well. Highly recommended.
Keith B. in Pottstown, PA
From the first phone call I made every associate has been very helpful,pleasant and professional.Elizabeth who answers the phone was very upbeat and a pleasure to deal with,she made everything very easy.Sean the estimator explain everything they would do and answer every question Iand concern I had.The estimate was phenominal for what they had to do.Remi the installer was pleasant upbeat and seemed very happy in what he was doing.Explained everything in detail when he was doe the install.Just so everyone knows they installed a complete hvac system in a utility closet outside with limited space.The job was done neat and clean.I will definately use them again.Thank you everyone.
Sent a tech out the same day we reported a problem with our tankless that Horizon was unable to fix (for 700!). Tech spent two hours meticulously clearing and replacing parts, and was very open, friendly, and informative. Highly recommended.
Platinum has gone above and beyond for us multiple times now. Over the summer our A/C broke down and needed replacement. We were told it’d be 4-6 weeks for the equipment to come in due to supply chain (understandable). A week later I get a phone call from Sean saying they pulled some strings since we had small kids without A/C and could install the next day. Luis & team did a great job with the install.
This past week a power surge took out our heater while it was in the teens outside. I made an emergency call the night before Christmas Eve and Wes was here within an hour. Unfortunately it needed a new part but he didn’t hesitate to go grab us some space heaters to get us by until the part came in, which were a lifesaver and unexpected. He could’ve easily told us to go buy our own. The new part came in super quickly despite the holiday and today Remi got the heater back up and running.
We’re very thankful for everything Platinum has done to keep us comfortable. They’ve made some stressful times without A/C or heat much easier.
Shout out to Louis and Josh who installed my heating system. It is refreshing to see there are still people out there that take pride in the quality of their work.
After years of working in the construction industry and hearing horror stories; I'm always skeptical when it comes time to make any repairs or modifications to my home. At this stage in the game, I've used Platinum for plumbing repairs, heating system maintenance and most recently, an HVAC install. In addition to being thorough, professional and knowledgeable; it's an added bonus that EVERYONE has been so friendly! I can't recommend them enough!
We purchased a Fujitsu split ac/heat unit for our home from Platinum. We love the unit and Platinum has been wonderful to work with. They recently inspected the unit as part of our contract and were prompt, polite and efficient.
Toilet installation was flawless !!! Done quickly and Ethan even wiped the water that leaked from the old toilet when he was carrying it out of the house. Impressive Thank you, Platinum .
Our AC unit stopped working Friday night on a holiday weekend. We called Saturday morning and within 4 minutes your tech Cody called. Very professional, explaining everything on the phone. He arrived at our place, knew where the issue was, and we had our AC up and running in about 15 minutes after his arrival. Thank you for being so prompt and dependable.
I am a former HVAC/R contractor and was in need of a master plumber to install an advanced heat pump water heater as well as remediate poor plumbing work over the years. I put an RFQ out to four primarily plumbing companies and Platinum listened and addressed the requirements best of all four. Additionally their pricing was competitive. The heat pump water heater, a new water main manifold with shut offs and pressure regulator and other repairs to poor plumbing work was completed within the day and operates like new. I worked with a number of trades on home projects and these guys are the best! Chuck Robinson formerly of BucksMont HVAC.
Yesterday, I had a shot PRV. I called Platinum and made a regular (non-emergency) appointment and they still came the next day. Just now, Steve A and Jack just left our house with the repair completed in less time than what was quoted and at a reasonable price. On top of that, they noticed I had a bad spigot further up the plumbing system (it's a 1941 house and needs some updating) and threw in a quick fix for that which gives me an extra safety feature. It looks good, it's working great, and when I need to replace my water heater (before long), I'll be calling Platinum.
Platinum Plumbing is a high quality, service oriented company. We needed our air conditioner checked and had quick, efficient service. Everyone at Platinum Plumbing, is professional, knowledgeable and pleasant to deal with. We would recommend Platinum Plumbing to anyone who needs heater or air conditioner service. The service that is provided is like stepping back in time, when companies really cared about their customers and the service provided. Top quality.
Incredible service! After being told we needed to replace the unit, Platinum came out and said they could fix the issue. They came out multiple times to ensure our comfort (in the middle of a heat wave) while waiting for the part and saved us a bundle. We will always call them first from here on out and I highly recommend them! Awesome employees. Awesome service. Grateful customer!
I had my A/C replaced by Platinum Plumbing. Luis and Cody did my install and they did a wonderful job. When they were done they cleaned up and put every back we’re it belonged. I would have no problem using them again.
Always on time. Always polite. Competitive pricing.
Quality Plumbing is hard to find. Not with Platinum. They always answer the phone and do top quality work. They gave me an estimate on two new toilet installations and took care of the work within a week. Their prices are fair and the work is guaranteed. Mike Y has been to our house twice now and gave a fair and honest assessment on some other projects. Can't beat the workmanship with Platinum,
Recently had a new air conditioning and heating system installed. Luis and his team were courteous and professional. The job was finished in a timely manner. Would highly recommend this company.
The installation team from Platinum Plumbing was totally professional in attitude, knowledgeable in their trade and respectful of our home while installing our new furnace and air conditioning.
We got annual preventative maintenance check. They were quick to review whole system and provide comprehensive review of any issues I had. The repair was done by knowledgeable team members. They explained everything very well and fixed our system to operate long term.
We had a clog and small leak in the basement and Kevin was able to clear out the clog that was causing some back-up. Kevin was great! Courteous, professional, and friendly. We signed up for their maintenance service as well for our boiler and A/C. Looking forward to working with them in the future.
Great service. Polite and professional. Fast and knowledgeable. Answered all my (dumb) questions with a smile.
I’ve had the pleasure of dealing with this company twice, both in my current and previous home. Both times I had Andrew S as a service tech. He’s a great guy and very knowledgeable. I will use Platinum for all my future needs.
His work was impeccable. He was friendly, knowledgeable and a hard worker. We were extremely happy with his work and professionalism.
I can't say enough good things about this company. My first experience was a plumbing quote request to install a new toilet and bidet. I called in, spoke to Heidi (who is lovely and great to talk to). She schedule Mike Y. to come out and scope the project. Mike was knowledgeable, professional, and really nice. We went ahead with the toilet replacement, and also a project to redo our plumbing for a water softener, filter, and sprinkler system. Mike was great to work with and his work made me sign up for their HVAC maintenance plan. I can't stress how great this company is, they should be your first and only call.
I had a complete replacement of HVAC system. After getting four estimates their’s was the least expensive. They quoted me four different options, and gave me the quotes along with the scope of work before the representative left the house. The crew arrived on time, was professional and courteous, and did excellent work. I could not have been more pleased with the process from beginning to end. Definitely would recommend and use again.
The service provide by Platinum HVAC is excellent. They installed a new Bryant heating system last week and were finished in half a day. Highly recommend them for all heating and plumbing needs.
Platinum installed a new A/C split in a bedroom, we love it! Sean came promptly to quote the job, I approved and the install was scheduled within 2 weeks. Install guys were respectful and efficient, did a great job cleaning up and showing me how to use the unit. Highly recommend!
I'm very impressed with the high quality of work from the two technicians who installed a new water heater and a new sump pump/hydro backup in our basement. They were on time, courteous, communicative, and did an awesome job on the installs. It's obvious they take pride in their craft. I would recommend Platinum without hesitation - they'll be my only call when/if other plumbing stuff arises, and likely for HVAC work as well. Great job, I'm extremely satisfied.
My wife and i just got a new washer and dryer and the installation guy told us that the gas supply fitting would need to be replaced before the dryer could be installed fully. I called Platinum plumbing and had a very easy and pleasant time setting up an appointment. They got me in the next morning! We got a notification when the technicians were on their way and Mike and Jack showed up exactly when they said they would. They were able to completely fix our issue within the hour. The price definitely seemed a little high at first but I did some research afterwards and found that the price that platinum charged us was very average for what people usually pay to have the service completed at other companies. The average cost was well worth the ABOVE average service. Will definitely recommend them.
I needed to replace the HVAC in our new townhouse. I received 5 quotes from surrounding companies and was blown away by the difference in both price and attitudes. Platinum was by far the most helpful, least pushy and fairly priced. They answered all my quotes in a timely manner, both before and after the installation. So glad I chose to go with them.
The office staff person was extremely courteous and professional. She made the whole process smooth and pleasant. The techs who came out to do the estimate and maintenance (we had to replace broken flex runs for our hvac) were also pleasant and professional. I did not feel rushed or pressured, and they gave all the answers to my questions. Their price was reasonable and significantly cheaper than at least another place that I looked into.
I am very happy that I found Platinum Plumbing. Kevin, Mike, and their team spent a lot of time helping me troubleshoot my plumbing issues and developing a plan to resolve them. They were very communicative and professional from start to finish. They perform high quality work for a fair price. They fixed many installation errors the "big" company made for the prior homeowner. The replumbed my tankless water heater correctly, rerouted many condensate drain lines into sump pits, installed a sump pump, replaced 2 upflush sewer pumps, installed a new water line, and other odds and ends. I will definitely use them for all of my future plumbing needs and don't hesitate to recommend them to my friends.
Kevin was able to come fix our plumbing issue and return our water pressure late on a Thursday night. He was friendly , knowledgeable , and took the call even though he was essentially leaving work for that day. We were very grateful and I'd recommend Kevin to anybody. We will be using him again to rework and install some other plumbing fixtures.
Very responsive and agreed to make some minor modifications to the original plan based on my request.
It's so nice to feel that everything is taken care of well. The Platinum crew were all polite and friendly, and I'm very happy with the new boiler!
I had a really great experience working with Platinum. Their pricing was competitive. The back office was very communicative and the team that did the install were the nicest people, very professional, and knew their stuff. I also got a better labor and parts warranty than competitors. I would highly recommend Platinum based on my experience.
Platinum provided a great service. They informed us on every step of the process. They told us when they would be there, who was coming, and when the work would be done. Their workers were polite and informative, kept our house neat and clean
The work and service was exemplary. Reasonable and fair estimate. Workers were professional and cleaned up thoroughly after the work was completed. Communication with us was great. We have found our plumbers!
Great service! Called Platinum to take a look at and repair our water heater since it was leaking from the top. Steve came by - helped fix the leak and installed new ball valves for my hose outlets. Steve was very professional, gave me some tips and advice and taught me some plumbing basics. Steve was very transparent about what needed to get fixed and pricing. Steve was also kind enough to take a look at our sump pump and gave his assessment on it. I will definitely call Platinum again!
They installed a Lennox (including ductwork) at my house. The job that they did was nothing less than masterful. Refrigerant lines running perfectly parallel to each other, the outside unit was installed perfectly level, the ductwork was run so not to interfere with use of the attic. It was really a nice installation and Luis, Nick, Max, and Preston were an excellent team. I would highly recommend them.
I can’t say enough good things about this company, Steve Albright and his apprentice Ethan. They provided us with incredible service and thoughtful solutions.
I had water leaking from my kitcheninto my basement. I wasn’t aware of it until I found a lot of water in my basement. I called Platinum plumbing who was recommended by a friend. Michael, the serviceman, was a very nice and knew his job perfectly. He found the leak, which was my faucet that had a broken line. Since I didn’t know that I would need a new faucet, he had to return and he had a MOEN faucet which I could buy from him that was way better than the models in the stores. I checked them out too. He was prompt and a little earlier than the time given, which was awesome. He was very nice, honest and knew his job. He had a helper who was very nice too. They put in the new faucet. But, I then decided to have a new deep sink installed and because my disposal was old, I would have that replaced too. So, I bought a disposal myself for him to instalI with the new sink. Of course, that meant my new faucet had to be removed and then reinstalled. I clearly hadn’t thought this through before having the faucet installed. But, after seeing how meticulous Michael was on doing a great job I decided to have these others changes done by him. But, he was fine with that and not upset that he would have to redo his work. I really appreciated that. When he was to return and was running a little late due to a job he was on, he was nice enough to call me to let me know he was running late. I appreciated that because you usually don’t get that kind of courtesy. He came with a new deep sink which was beautiful, and did all that work himself, installed my disposal and reinstalled my faucet that he had installed the week before. He was super careful with each job. He cleaned up everything. My kitchen faucet, new deep sink and new disposal all came out perfectly. Everything he did is working perfectly today. I would highly recommend Michael, from Platinum Plumbing, any day. My interactions with the receptionists were really great too. They really cared and were fun to talk to. I usually spoke to Heidi who was really, really nice and helpful. Actually, had a fun time talking with her. She had a great personality that I enjoyed. I also spoke to Nichole who was also very helpful and nice too. All of my experiences with Platinum Plumbing were wonderful. Guess that’s why their name says it all. First rate service all the way…Platinum service! Great, reliable, trustworthy and fantastic service.
Called 8 am. No A/C. Tech here at 2:30. A/C repaired by 3 pm
Great job! Reliable company. Knowledgeable techs
I highly recommend them. They came out and did an estimate on running a gas line from the first floor to the second floor kitchen. They do charge a travel fee if you don't hire them but after this experience it's definitely a non-issue. They were extremely professional and explained everything that needed to be done and it went exactly as Mike said it would. If I have another project, they would be my 1 and only call.
Great experience. Had a persistent problem with an upstairs toilet. Mike came out and handled the entire problem with professionalism and pride. Mike fixed a previously botched repair, reworking the mounting flange for the toilet that was not properly fixed before. He also installed a new shut-off valve that was requested. Now, I am comfortable. The toilet is wobble free and flush with the floor, sealed tight. All work is complete, clean, and professional. The area was cleaned post work. Great job! Great pricing!
I called this Company on July 20, and I spoke to Haydi, I think I spelled her name right. Well she told me that the Plumber expert will be at my place on July 21,between 2pm-4pm and I was so greatly appreciated because Haydi and her Team kept their words and my plumbing issues were fixed before 4pm. MIKE DID AN AMAZING JOB AND THIS COMPANY IS VERY LUCKY TO HAVE HIM. Thank you, MIKE& YOUR TEAM!!
The crew at Platinum are truly the best-knowledgeable, trustworthy and efficient. Their work speaks for itself.
We have used Platinum for all of our plumbing needs since we bought our house last April. We are always very pleased with their work and receive excellent explanations of service offered and pricing options. I would gladly recommend them to anyone.
I am a former hvac installer. I needed a new a/c system but I no longer owned the tools to do the job myself. I know the top brands and what a good price would be. I had 4 contractors in to quote me a price on a new a/c system. Not only was Platinum the best price, but they system I got was a great quality system. The warranty they offer is outstanding. Sean, the salesman I dealt with, was very responsive. The installers were on time and very neat. The job was done in a few hours and there were no surprises. I am very very happy with Platinum and will definitely use them from now on.
Platinum Plumbing did an excellent job installing our new water heater.
Platinum replaced my 20 year old hvac system. Great experience from the estimate to the installation. Very knowledgeable and professional staff. Quality install at a great price, I would definitely recommend.
I've worked with Platinum Plumbing twice now, and both experiences were wonderful. Someone was in for a consultation within 48 hours each time, and the work was done very quickly after that. I will keep using them for all my plumbing needs and have suggested them to friends multiple times now.
Fixed our issue, no complaints. Would recommend.
Platinum is the best. They replaced out hot water heater, HVAC, water pressure valve, and water line to the fridge in 1 day. They are very professional, friendly, and precise. Highly recommend them!!
Mike did a FANTASTIC job with installing a new utility sink which involved locating the drain and water supply pipes in an already finished room. He was professional and respectful, treated my home as if it was his own, and let me know exactly what was going on every step of the way. It was a little bit of a tricky install, but the sink looks like it has always been there now. Honestly could not be happier!
Kevin and Ethan were great to work with. I had my outdoor faucets replaced and shutoff valves installed. Very quick, knowledgeable and professional. Heidi in the office is awesome!
Really happy with the work from Kevin at Platinum Plumbing. He was able to finish a project I couldn't finish, and he completed the job much faster than I would have imagined. I thought I was going to have some clean up and a paint job when he was done, but he completed the job so none of that was necessary. Thanks Kevin for a great job!
The Platinum team did a excellent job installing the central air in our 1940s home. We discussed the various options High Velocity/Ductless/Traditional and with the help of their expertise decided on a Fujitsu two unit split. We were amazed at how perfectly the job went. The vents look like they were always there-- and the team was so careful with tarping and clean up there was almost no evidence of them being here. We are THRILLED with the unit which is whisper quiet both inside and out. We look forward to a more energy-efficient and cool summer! HIGHLY Recommend Platinum Plumbing & Heating!!
Very professional, knowledgeable and personable.
Had Steve come out and do estimates on installing all new piping in the basement. He is friendly, professional, and very knowledgeable. He quickly had a quote out. Heidi and Stephanie were very polite and professional over the phone when scheduling/making payments.
When the day came Steve and his assistant Ethan were on time, fast, clean, and know their stuff! Very satisfied with the job, going to have them do other plumbing job(s) in the near future! Thank you all!
I used Platinum for both plumbing and heating. Always a positive experience. Not overpriced.
This company was great. They came on time, were professional and good pricing. Would definitely recommend them and use them again. Much better than the larger emergency plumbers who charge an arm and a leg once they come in.
Highly professional Crew. Right on time and finished the job before estimated time.
I’ve never called a plumber in my life. We always did the work ourselves. Now with limited time we decided to give these guys a try. They’ve done 2 jobs for us so far, and outstanding work. On time, neat, precise, and friendly.
Replacement of a old fuel oil tank. The job had its issue but the team on the project came up with a plan and made it happen.
Extremely pleased with our experience(s) with Platinum. They are very professional, and complete jobs with excellent quality. They follow up after projects, and are very transparent with quoting a job, and sticking with the quote through completion. Highly recommend.
Platinum Plumbing has completed two very large jobs in our home. They came recommended by a friend. They impressed my wife and I from their first visit! The office staff is friendly prompt, and knowledgeable. Although our last two jobs were large we will be calling this team again even for the small stuff! A special thank you to Kevin, Sean, Stephanie and Nichole. Our house is officially a home <3
Great service. They came out the same day, quickly diagnosed the problem and had it fixed within a couple hours. Courteous, on time and kind. Great company!
Platinum Plumbing and Heating recently installed a multi-unit mini-split system in my home. Everyone that we came in contact with, from our free estimate to various phone calls and then the install, were extremely professional. I was so impressed by the follow-up communications after the estimate and leading up to the install day. The technicians were all knowledgable and able to answer any questions I had for them. After the install, we received communications with all necessary documentation and explanation. Also, each technician that came into the house took COVID precautions seriously, which was much appreciated in a home with an infant. Thank you Platinum Plumbing and Heating!
Platinum repaired my radiant floor heating system. The were quick, efficient and answered all of my questions. Most importantly, they worked with me to find the solution. I won't hesitate to use them again!
They have a great staff of workers and very knowledgeable.
Platinum Plumbing provided superior quality service for me and my family this past week when we were in need of some kitchen drain work. I showed Mike what we were working with, and he knew exactly how to fix our double sink drainage layout issue, and added necessary venting in the process, all in a timely, cost-effective, professional manner. I refer all friends and real estate clients to Platinum!!!
Platinum Plumbing provided outstanding service! Technician showed up the promised time. Steve, had to replace a drain line from my garbage disposal and sink that ran into my crawlspace. This should have been a two man job as the pipe had to be disconnected in the kitchen and crawl space and the cast iron pipe in the crawl space was at least 50 years old. Steve protected my living area with drop clothes and completed the job in around an hour, great work! I would highly recommend Platinum Plumbing!
Kevin and Ethan were both very helpful in preparing the gas line for my new oven. The work was done well and in an efficient manner. Both men were also very friendly and considerate.
They installed a new Bryant HVAC system and the install was great. We are very happy with Platinum. They were not our first call, but I was shocked by the lack of professionalism from the other vendors, most did not even follow up after the first visit, the ones that did came in much higher than Platinum. One "big name" company started about 10k more expensive, then did the car salesman trick of calling the manager and knocking 5k off the price, if I signed up right away. Will always use and recommend Platinum in the future.
Kevin and the team did an excellent job at diagnosing our water issues and recommending an iron diffuser and water softener to get rid of our very smelly, very orange water. They are extremely professional, easy to work with and knowledgeable. We will continue to use them and highly recommend them.
Mike Y. was excellent. Very professional, thorough, knowledgeable. We had a broken sewer line and the company responded quickly and completed the repairs in a very timely manner. Would highly recommend the company and their staff.
Rayon came out and fixed ac unit outside.wonderful human being.you couldn't ask for a service was exceptional.platinum was the only company to call us back and send a tech. Out on a holiday.the others never called back.this company knows what service is all about.they don't just give lip service.I'm very satisfied.
Called on a Sunday afternoon and a technician was at our house within an hour. Excellent customer service and response time!!! Fair pricing. Highly recommended!!
My air conditioner had a leak of the 410-A in late spring 2020. I got an estimate from the HVAC company I had a contract with, as well as 4 other companies. Platinum came out on a Wednesday, emailed an estimate the same day. I checked out all of my estimates on Thursday and gave Platinum the job. They scheduled the install of the outdoor unit and the evaporator coil for the next day. As it turned out, their supplier did not have the 13 SEER unit I wanted, so Platinum gave me a 16 SEER unit for the same price. The installers were quick and very professional. Platinum also upgraded my thermostat, replaced some of the return duct work, and installed a larger filter that would last for 6 months.
A week later after I was trying to get the thermostat to circulate automatically in one of my settings, I was unable to understand the manual, nor find the solution on Honeywell's site. I called Platinum and they sent a rep out in a couple of days. He helped me with doing the setting and made sure I understood how to do it in the future.
I will definitely be using them again in the future. The sales agent was thorough and offered a fair price. Installers were quick and professional. Their follow up was timely.
I was in a jam. Had a range coming from Best Buy and found out last minute that they required a new shut off valve to be installed first. This was on a Monday and the range was coming Tuesday. I reached out to PP and asked if they could come and Wednesday to replace the shut off valve and do the install after the range was dropped off. They did me one better. They had Steve come out Tuesday morning (next day) and install a new valve so that when the range arrived it could be installed immediately.
As always, PP went above and beyond. Stephanie was awesome to work with for scheduling and Steve did an awesome job. If you go with Platinum Plumbing you will never be disappointed. I've used them and recommended them to family and the experience is always a perfect 10.
After a bad storm, our sump pump died, and Platinum was my first and only call. They did excellent, very professional work in a really disgusting basement, never flinching and never complaining. I highly recommend this company and their services, and Kevin in particular, from whom I couldn't ask for a thing more. Honest, friendly, professional, kind: That describes every interaction I had with every employee, and I couldn't be happier.
We’ve used them for plumbing and hvac. Both professionals were on time and extremely thorough and friendly. They were both patient with our new-homeowner questions. Would recommend.
I can honestly not say enough about how amazing my experience with Platinum was. The customer service was painless with Stephanie. She was always quick at getting back to me. The Platinum representative, Andrew, who came out to look my house over for our estimate was very knowledgeable and gave us a plan that no other company even offered us. The techs who came out the day of our installation Andrew, Felix, and Gary were also very knowledgeable, quick and safe (Covid safety procedures were well followed). They showed up when they said they would and worked hard the whole time! My house is an older one with duct work that was not functioning for the upper portion of my house. Andrew did everything he could and then some to ensure I was getting the most out of my heating/air conditioning upstairs. Between Andrew, Felix, and Gary the AC unit was up and running for my main floor in less than a day and then they began work on my upstairs duct work. The guys were clean, putting down sheets where they were going to walk, they wore masks, and didn't leave any kind of mess behind. To ensure I was happy with the air flow and quality, the guys always asked my opinion and never did anything without checking my thoughts first. I finally have a climate controlled house that I can comfortably live in thanks to Platinum! I would HIGHLY recommend this company for anyone's HVAC needs!
Clean and efficient crew. Tidy installation. Lowest price.
Top-notch work by a top-notch crew. Platinum installed a highly-rated Bryant central air/furnace system and did it perfectly. They corrected some problems with my vent system and explained to me how to get the best cooling and heating from my system. All three members of my install crew were professional and friendly. I have and will continue to recommend Platinum to anyone who needs a furnace/central air unit replaced, repaired, or inspected.
Called in the morning and that afternoon someone was out to check on the problem. found problem and a part was ordered for the jet pump was called the next day to set appointment for install and to see if problem was continuing the tech was very concerned with my family's water problem next day part was installed and the jet pump is operating more efficient than ever. Any future problems and platinum plumbing will be called 2 other companies were called and they never called back. Platinum plumbing is the company I am calling for my plumbing service's. Kevin was the plumber and serves platinum plumbing well.
Kevin and Steve did a great job fixing some plumbing that was done wrong for my laundry room. I’ve had Platinum out a few times and they are some of the best plumbers I have used. They always keep me updated on when they will be there, lay down drop clothes through the house and do the work and explain what they did when they are done. I recommend them to anyone in the area.
The guys from Platinum were completely professional. Worked out a plan with us and stuck to it. Did a great job on a big upgrade in our bathroom. We've used them before and will definitely use them in the future.
I can’t say enough about the great technicians and their service. I had absolutely no water and Kevin came out on a Saturday to determine my need of a new well pump. Kevin was able to make my pump a priority and come back early Monday morning with Steve. Both techs worked incredibly well together and efficiently. I had working water within a couple hours. This is a company I can trust!!
Awesome Service. Mike was my tech he explained the problem and the process to fix it. There are LESS EXPENSIVE plumbers...but Platinum actually shows up to do the job!!!
These people were on the ball! Really appreciated their help. They got to the root of the problem and didn't overcharge. The young men were fast and efficient and the young women on the phone really helped. So glad we chose them and will call them again in the future. Highly recommend.
I've used Platinum Plumbing for several projects. They replaced my hot water heater last year and most recently installed a new air conditioner / furnace. They've consistently performed excellent work in a very professional manner at competitive prices. Responsiveness and follow up has been excellent. I would definitely use them again.
We needed a new HVAC unit and received a great price and quick service from Platinum. We would definitely use them again!
Andrew was my first visit from Platinum Plumbing for a HVAC maintenance inspection, which was less expensive than the last company I had used for 5 years, and he took his time and was more thorough. He also pointed out that my water heater was lacking an expansion tank. I had trusted a handyman to install it and no one had pointed that out to me before.
Platinum sent Steve the next day - no waiting and very good service! Steve patiently explained the system and found another problem and, of course with my permission, then fixed that too. I hadn’t dealt with such issues before but I do know they were all legitimate. I am very pleased and will highly recommend Andrew, Steve and Platinum Plumbing!
Steve, did a great job and quickly responded to our call. He cleaned up before he left and took the time listen and suggest a fix. I highly recommend his company.
It was only an annual inspection, but Mike did a thorough job of inspecting all the systems, and providing an honest evaluation of them. He was honest, and professional. He made a couple of good recommendations, and provided estimates for our evaluation.
I've used Platinum for both HVAC and plumbing needs. I've had a great experience each time. Highly recommend them - trustworthy, knowledgeable, and reasonably priced.
The team at Platinum Plumbing was great to work with and explained everything in full detail. Would highly recommend them for an emergency job or any of your plumbing needs.
I had a broken drain line from my washing machine. I called Platinum and set up an appointment for the following day. They came in the morning to look at what needed to be done, and came back the same afternoon and fixed it. In addition to replacing the broken pipe, they replaced the entire drain line, because the original line was installed with a slight upward slope, which is what caused the breakage in the first place. Job was done efficiently, professionally and reasonably priced. I would recommend this company.
Excellent service! Had some water in our basement and they solved the problem in no time! So thankful for their help
I requested an evaluation of my HVAC system. It was the original one and I knew it would need replacing soon. Andrew Seal came to my home and checked the furnace and A/C. I also voiced some concerns about my sump pump and water heater. Next day he delivered and reviewed a proposal. He was understanding and easy to work with. After some adjustments I decided to move ahead with the work which, besides the HVAC system, the water heater need to be raised and sump pump adjustment make to correct drainage problems.
A crew of 4 workers arrived within a week. Andrew Shin installed the furnace and did an amazing job. Felix Cruse did an excellent job installing the AC after I approved where the platform would go. Mike Y and an assistant reinstated the water heater in order to raise it off the concrete floor. Overall a great team of installers.
Excellent service from start to finish. Steve was great, pleasant and professional.
Platinum Plumbing and Heating has been an excellent company to work with. They have been very responsive, showing up the same day we called about an issue with our old AC unit. Service and installation teams are very polite and respectful. Definitely recommend Platinum.
Mike did a great job replacing our hot water heater. He was on time, professional, and got the job done quickly without any issues.
Two service calls done for leaking pipes, promptly professionally, and a very competitive price. Very pleased, and will use Platinum in the future.
Platinum's was by far the lowest estimate, with the best warranty. I was very impressed with the honesty and fairness of the representative.
Great company to do business with!! Called Monday morning and by that Wednesday I had a complete new system for hot water. Highly recommend for all your HVAC and Plumbing issues.
Woke up to a cold shower, the water heater pan filled, pilot light out, and water draining out into the garage. Platinum was able to get a team over quickly. I had a low cost provider replace the heater two years ago; guess I got what I paid for. The team from Platinum took the time to diagnose and find the root causes of the issue (it was not the water heater). They made several different repairs, cleaned the site, gave some advice, and took the time to answer all of my questions. Great service and quality!
Customer Service was excellent! Did everything as promised. Work was completed and finished in a timely and professional manner. Mike was Great!
Would highly recommend and use again for any of my home plumbing needs!
I used Platinum for the first time in December 2019 for a heater tune-up on both my basement and 2nd floor units. early in January 2020, there seemed to be something going on with my 2nd floor HVAC system, and I called Platinum to troubleshoot a few things over the phone. They came out the same day within 1 hour of my call, and helped determine the issue. Their customer service, responsiveness, and handling of the situation was top notch, and I will continue to use them in the future.!!
Platinum plumbing is the only place to have plumbing and heating done
They are amazing
Excellent customer service and quality work! They went above and beyond to accommodate my schedule and our unique needs.
Our plumbing disaster occurred over the Thanksgiving holiday. Time between first call to completion was under 4 hours. John Yeoman was perfect in every way.
Fast, friendly, professional service - honest and high-quality work at a fair price. I would not hesitate to recommend them to anyone.
We are very pleased with the service we received from John at Platinum.When he arrived I asked him if he had his Sherlock hat on because we had a leak you could not see from where it originated. He was able to find it and repair it. We are very satisfied customers.
John Y. at Platinum did an amazing job! He was incredibly professional and would highly recommend both him and Platinum!
The service he performed was replacing internal copper piping to a stripped garden faucet.
John Y. is incredibly knowledgeable and personable. He explained everything clearly. We have tried many different companies over the years. John is the first plumber with whom we feel highly confident and comfortable. He is now the only plumber for us! Very happy with today's visit.
Prompt and professional service.
This was the second time I have had the pleasure of calling on Platinum to handle projects at my office.
The team at Platinum could not be nicer. Kevin was great! From scheduling to the service. Everything was explained and followed through with quickly and efficiently. Even the follow up service was handled promptly. I would highly recommend Platinum for your plumbing and heating needs.
I contacted Platinum for a HVAC replacement quote. Nichole and Andrew were such a pleasure to work with. They were receptive to all my questions and were thorough with their proposal. I had all positive experiences with this company. I would recommend this company for any type of HVAC or plumbing needs. A+ customer service.
Kevin is amazing. The work was excellent. They repaired my sewer line in basement, installed shower faucet, installed outside hose faucet, and replaced the plumbing for my washer with new tub for basement. What a great company to work with. I would highly recommend platinum plumbing. Thank you to all who helped me through this at platinum plumbing!
Great service today. John Yeomans was a funny, knowledgeable and very down to earth technician. The work was finished quickly and left area nice and clean. Thanks john God will everyone has the same feelings and attitude towards you as I do.
Excellant technicians, helpful with questions and needs , friendly front office. Competitive prices., no surprise package in your bill
Platinum was able to come out on very short notice an get our AC back up and running. Even without the correct part in stock, Andrew Seal was able to provide a "quick fix" solution and a long term fix once correct parts were received.
I've have several plumbers out to the house over the years. Platinum was by far the best experience I've had with a Plumbing company. I had a small leak with my water heater they were able to see me quickly, fixed the problem and were complete professionals which is sometimes lacking in the trade industry. I would highly recommend them and they are now my plumbing company for future services.
We had our heating and cooling systems totally replaced and thought so highly of them, that we returned to have a sewer line moved and a powder room roughed out. The front office is very friendly and quickly got us the help/answers we needed. Scheduling, paperwork/warranties and bill payment were a breeze. The service guys are not only the best at what they do, they are friendly, patient (I ask a ton of questions) and respectful about working in your home. We worked with Kevin on every job and I cannot say enough about him - what an asset to this company! Bottom line - they did what they said they were going to do, correctly, the first time and were pleasant every step of the way. They were not the least expensive, but they also weren't the highest priced. I have complete confidence in the work that was performed; they were so meticulous to detail and really communicated with us so there was no confusion about the jobs. We plan on having them do additional work when we redo our bathrooms.
Great customer service. Very knowledgeable and helpful. Also were very clean when coming in and out of my house.
Ladies and Gentleman if your looking for a company that gives you Service and at the right Price this is the One. Call Platinum Plumbing for your Heating & Air and you will be Happy as I am enjoying a new Heating and A/C unit installed right at a great price. Just call Platinum Plumbing and whoever you talk to you will be pleased with their Professional and Friendly Service.
My water heater had reached it's final days and needed a brand new one ASAP because I had family staying over for a few days. The day I called to ask for a quote, was also the day they came out and replaced my water heater. A+ rating from a happy customer. Great job, guys!
-BCJ from Gilbertsville, PA
Prompt, professional and thorough. Work was very well done.
They are prompt and clean and nice . I will use them again
Platinum Plumbing and Heating provides amazing service from the phone call through completion of the job. Work is done correctly, the first time, and for a fair price.
I have used them several times for both emergency and non emergency service and I am completely satisfied. I have also referred friends and relatives to them and I will continue to do so.
While no one wants to have service work done, I feel much better knowing that Platinum is saved in my phone contacts.
Derek was on time! He was very nice and friendly. He explained every thing he was doing and made sure I was happy with the job. He also back up his work with a personal guaranteed of the job!! He was also fast fixing my toilet!! Thanks again, Sandy P.
Great experience. Had my heating system tuned up and they came out on time and Alex the tech was friendly and showed me what he did and gave me his opinion on my old system. Its bound to breakdown sooner or later since its 25+ years old (but still runs.)
Great customer service experience! Will definitely continue using them.
I am extremely pleased with the workmanship, professionalism, and efficiency by Kenny and Alex from Platinum Plumbing and Heating.
We were in need to replace our water heater due to signs of it failing soon and received quotes from different local companies. We decided to use Platinum because of their in-depth assessment and items Kenny brought to my attention, which were missed by others. A day before the scheduled appointment I inquired about an HVAC humidifier, which they offered to install during the same time so that I did not have to take another day off.
Kenny and Alex arrived as scheduled and spent the expected amount of time despite the fact that I added some challenges to their job. Per my request Kenny added a small pipe for future use as he was re-piping for the new pressure regulator. Alex had to work in a very confined space due the floor plan. When they finished the job I could not help but admire the workmanship, which showed the pride each of them take in their trade.
Platinum's offer wasn't the cheapest, but it was within 10% of the other offers and I am very happy with my choice. I will definitely use their service for future plumbing and HVAC projects.
I had some major plumbing issues due to a burst valve. Kenny @ Platinum was on time, explained the recommended work and pricing in detail. Did not try to upsell me other services. Honest about what was critical now and what could wait. Did not talk down to me (as a solo female I appreciated this). He and his assistant were efficient and thorough. Cleaned up thoroughly and courteous. Highly recommend and will use again if needed.
I now have water! One call, one appointment and job is done in one day! Thank you.
Wonderful service!!! Kenny did an amazing job explaining my plumbing issue. Was thorough, patient and informative. I'm super impressed and recommend Kenny and Platinum Plumbing 100%. Good job!
My sump pump discharge tube shook itself loose in the middle of the night partially flooding our basement. Luckily, I was able to get the pump shut off and put back together, but I wanted to make sure everything was ok, especially since it sprayed water all over my hot water heater. Every body I called told me that they'd be out sometime the next day. Platinum was the only one to say they's be out shortly. And I am glad they were. Kevin took great care of me. Such great care that I had them come back and install a back up system. I cannot recommend them enough!
We were very pleased with the work Kenny provided with our plumbing needs. He arrived promptly and after explaining the remedy to our problem, he installed new shower fixtures and shut off valves.
His work was very professional. He kept us informed as to the work being done and cleaned the area before he left. We highly recommend Kenny and Platinum Plumbing and Heating.
Kenny, I love my new faucets. He was polite, efficient, put on his booties, called in to see if my faucets were on hand, went and got them, came back and installed them. Also checked the hot water heater for correct pressure and told me a new way to clean my garbage disposal. Great employee for Platinum. Here's an extra *.
I have used Platinum Plumbing and heating a few times now, and they are always reliable, polite and helpful. A few weeks ago we had a leak from our shower to the ceiling below, and Kenny came by to take a look. He explained the issue (an easy fix) and gave us the option of repairing it ourselves to save money. I always think that is a true sign of honesty and courtesy. We did try to fix it ourselves, but were unsuccessful. We called Platinum again and Kenny came back. He diagnosed a secondary issue, and it turned out we needed a new part. He went back to the warehouse to get the part and returned within 1/2 hour to finish the job. He even took the time to help me with a non-plumbing related issue with my washing machine. Overall great service!
Kevin is good, knowledgeable and very friendly. He was very courteous clean and explained everything to me on what he did and what I could do to improve my needs in my home.I would very much highly recommend Kevin to anyone who needs a plumbing heating air conditioning technician. Thank you Kevin
Called Platinum at approximately 5 PM on a Friday night before a holiday weekend. They were here within an hour and replaced several leaking valves. Derek was friendly, courteous and professional. His work was clean and efficient. We will most definitely have them back to address several other issues in the near future. Thanks to Kevin as well for his responsiveness to our initial call! You guys rock!
Thanks Platinum Plumbing for saving the day . I called 6 other companies , before I found Platinum . Kevin was great and instead of a patch up until morning , stayed and finish the whole job .Explained everything and I was shocked he even took out the old water tank , that I didn't even need. I have locked Kevin in and Platinum Plumbing will handle any further plumbing needs at my house !!
Milton M Stewart. Eagleville , Pa
They were out next day to install a new garbage disposal. Even helped us choose the right model. Kenny was quick, efficient, and clean. Platinum is the best!
Needed a new water heater. Called on Thursday and they were out on Friday. Kenny came out and explained all my options about testing water heater, rebuilding or new one.
I chose to replace the old one. I said when can you do it, Kenny said right now. Wow.. Most places need to order and then you take cool showers until they come back.
Kenny was great. He explained everything to me before and after work was done. He cleaned up after he was done. He had to remove 2 doors and wood molding and replaced it all when he was finished, it all look great. Kenny was very friendly and professional. Great job and I would highly recommend Platinum.
Turning the water off yesterday, the handle snapped off, never had that happened. I could not get it out so I called Kevin who I met at a Spring-Ford Chamber function. He came out on Christmas Eve day. With patience and persistence he removed the broken cartridge and installed new parts which I had on hand. He cleaned up and was very courteous. Thank you Kevin.
Kenny was professional efficient and took no time to install a water valve for our dishwasher. I highly recommend Platinum for any job knowing your getting the best quality professionals.
Great service from the technician and service manager. They explained the issues and our options clearly. Our heater went down on Sunday night and they had a new system installed by Tuesday. Really appreciate the prompt service!
Professional, courteous, and knowledgeable staff, good communication throughout the repair process.
Kevin originally came out to fix a toilet that kept running. After discovering the shut off valve for the toilet had frozen, he discovered we had incredibly hard water that had damaged a lot of our plumbing. He itemized all of the work and presented options to save us some money. In about 5 hours, Kevin and his team hooked up a water softener system, replaced out outdoor water connections and shut off valves, replaced a toilet and shut off valve, and replaced the hot water heater extension. The water softener has made a notable difference on our dishes, and how much cleaner we feel after a shower.
My experience mimic's all the rest of the reviews out here. Kevin went above and beyond with the options to chose from and the service to install them. They were only supposed to stop by for a quote but ended up replacing the water heater on the spot. That's incredible service.
After looking these folks up and reading the reviews, I decided to have them look at a leaky water heater. They came out promptly, and gave me a free estimate. I decided to try another firm for another estimate, but they wanted to charge me $40 just for the privilege of selling me a water heater. So I went with platinum, and I am satisfied with the price and the work. Good job, fellows.
Timely and very helpful!
Andrew really took care of us and our heater problem. He was courteous and and efficient. He also alerted us to a potential problem with our water heater. I wii definitely call them to replace it.!
Professional and honest
I called Platinum around 10pm on a Wednesday night when my air conditioner wasn’t blowing cool air, and I noticed it was a solid block of ice. I spoke with a polite service rep who had a technician call me in a matter of minutes.
The tech, Andrew, told me to turn the system off and explained it would need to thaw before he could come take a look at what the problem is. He showed up at 7am the next morning and promptly diagnosed the issue, explained his findings, and provided a fair price for the repair.
I was impressed with every interaction I had with this company. Andrew answered all my questions and was knowledgeable and polite, a true pleasure to work with. They even sent me a coupon for money off my next service! I highly recommend Platinum for HVAC services, and will use them for plumbing if the need ever arises.
This is the second time I have called, and once again they did a terrific job at a reasonable price, in no time at all. I'm a very satisfied customer!
We are so grateful to have Kevin and his team just a phone call away! We have had our fair share of plumbing issues this year and it has been so easy to work with these plumbers— their response time is fast, their fixes are reasonable and they are just genuinely nice people. Kevin and Derek were in and out today fixing a leak... they exceeded my expectations again!!!
Kevin was prompt and polite and completed work on our tankless water heater. He cleaned up the area when he finished and he explained the work that was done. I would highly recommend Platinum Plumbing.
Exceeded our expectations, awesome service from initial inquiry, estimate,
and timely install of new air conditioner. Thank you for helping us!
Friendly and knowledgeable. Can always count on them to get the job done right.
Came out to clear a blockage in our toilet. Fixed the issue very quickly and explained what caused it and how to prevent it. Good to talk to and I would recommend him for any future issues.
Kevin was punctual and masterfully skilled. He finished the job ahead of estimate and was very professional! Thank you very much!
Had a weird sewage smell coming from the ac vent in my bathroom. Emailed them Sunday night someone was able to come out first thing Tuesday morning to work with my work schedule. Kevin was very friendly and professional. Fixed the sewage smell and the leak coming from My toilet :)
Our experience with Platinum Plumbing and Heating was great. Matt was on-time and extremely professional. He did not try and convince us to replace our tankless water heater despite it not being serviced for over 5 years and going on 10 years (other companies have). He did flush/clean up work in a timely manner. Afterwards, he showed us the dirt build up from the coils and the basically 99% blocked air intake filter. We had additional plumbing/water quality questions that were not related to the service he provided and he took the time to answer them thoroughly for us. I highly recommend Platinum.
Replaced water heater and sump pump. Kevin, Jared, and Keith were timely, clean, and efficient. In and out like they were never here other than new equipment. The whole experience was pleasant; not a single complaint. 5 stars all the way and not only will I be back for major work but I certainly will be spreading the word on this fantastic service. Thanks guys!
Platinum Plumbing is AMAZING! They were at my place within 30 minutes of calling them. Kevin was thoughtful, helpful and his service was above and beyond what I ever could have expected! I've recently moved into a new house, and it has had a few issues. I've had to deal with a bunch of different service providers and Platinum Plumbing has been by far the best! I would not hesitate to use them again and call them for all of my future plumbing and AC needs! Thank you Kevin and everyone at Platinum Plumbing!
Kevin has been a great help to me! So reliable and offers great solutions! He is on time and communicates very quickly. I’m glad to continue to use Kevin in the future.
Kevin was on call when I called for help with my Navien NR-210 tankless hot water unit that is about 8 years old. I was happy to get a live person on a Sunday morning. I was getting a 10E error code and no hot water. Kevin suggested I blow into condensed water outlet to clear any blockage, and it worked! He didn't even have to come out to see the unit. I will go to Platinum Plumbing in the future for any service for my Navien tankless hot water heater.
The plumbers at Platinum were able to identify the issues with our shower and jump straight into a very efficient repair. Everyone involved was incredibly professional throughout the process. We'll definitely use them again for any plumbing needs in the future.
I highly recommend Platinum Plumbing for all of your plumbing needs. An expert technician was able to come out the same day I called and was courteous, respectful of my home and did an outstanding job addressing my issue. Although my job was small, the technician Kevin approached it with diligence, care and professionalism.
Awesome courteous service at a fair price. Very knowledgeable in explaining the problems and we never felt like we were being taken advantage of. Nice to have excellent customer service these days! I highly recommend them!
One day after calling, got my plumbing issues fixed by this highly professional and friendly company. Very efficient highly recommend.
Platinum Plumbing came out today to fix our clogged drain. It was quick and easy to schedule a plumbing appointment. The technician Matt quickly and efficiently fixed our drain, and was professional and friendly while here!
I highly recommend Platinum! Found through Home Advisor and they were responsive, polite, and easy to work with from quote to completion. Kevin was my plumber and he was outstanding! I will certainly call them again if the need arises!
The service representative was friendly and answered all my questions. I did not feel pressured or like I saw being “sold”. He was professional - booties as soon as he walked into the house; communicated what he planned to do before doing it. The work was finished quickly and he left the area spotless. I would use them again and recommend them to anyone else looking for good quality plumbing service.
I was so pleasantly surprised by my experience with Platinum Plumbing, and specifically with Stephen Chew, who personally did the work on my shower. He was friendly, professional, and explained to me what he was doing. He was honest and up front about everything, and I will recommend Platinum to all of my friends and neighbors. It feels good to have a good experience, when I’ve had several bad experiences with plumbers in the past. Thank you Platinum
Terrific, professional service. Accurate diagnosis the first time. No attempt like some of the bigger outfits... to upsell unneeded parts and services. Our technician Andrew, explained the problem clearly and repaired our boiler within two hours. Would recommend them to anyone seeking great service with reasonable pricing.
Technician Kevin was excellent and he was very quickly able to diagnose my issue and fix it correctly. I’ve had three other plumbers and two dishwasher repair men out over the past 18 months and none of them correctly identified and fixed the issue with my plumbing for the kitchen sink. I highly recommend Kevin and Platinum Plumbing and Heating based on the quality work they just completed.
Just had Matt & Steve fromPlatinum Plumbing & Heating come & hook up a natural gas line for my grill. They were a pleasure to work with. They were efficient and everything is working like a charm. Thank you for your great service.
For what I hope was the last snow storm of the season, I discovered a leak towards the end of the work day. I was relieved when Kevin said he was able to make it out within the hour. He was professional, courteous, and honest. I highly recommend this company and will use them again should any issues arise in the future. Thanks Kevin!
Matt was terrific, fixing a leaking pipe in my basement, and while there, he noticed my water heater was way beyond the age it ought to be and recommended installing a new one. He came promptly at the designated time, installed it with no mess, and instructed me how to maintain it. He was thorough, careful, and knowledgeable, and I will use them whenEVER I have any plumbing, heating or air conditioning needs. They are the best.
Hired Platinum to replace two leaky valves on washing machine in-take lines. Got a fair price and work was completed efficiently. Repairman (Kevin) was friendly and knowledgeable. Will use Platinum again.
As another storm approached, I notice by sump pump not operating correctly - Matt was willing and able to check it out - after 10 pm. He quickly assessed the situation and was able to fix the issue so that the sump pump drains. Which is a relief with 6-12 inches forecasted. Thank you!
Came out super fast to replace our sump pump during a power outage. Really friendly and clear about costs up front. As a bonus, helped us out with a completely unrelated water heater issues we've had since we moved in.
We had Matt come in today to do some work on our toilets. Matt was wonderful. Professional, helpful and tidy in his work. He really took his time with us answering all our questions and giving us advice on projects we want to do in the future. We will definitely have Matt back!
Have used Platinum Plumbing a couple times and they are the best! I ran my own business so I appreciate their supurb response time, their professionalism, the knowledge and skills of their staff - all rate at the top!
Matthew showed up today, diagnosed the problem, gave me a price, and got to work. Loved everything about this experience...again!! And no, I’M NOT RELATED TO ANYONE AT PLATINUM PLUMBING!
Go for it!
We had an emergency situation without heat for several days. Andy and his team responded immediately and made our dire situation a priority. We are so thankful for their professionalism and responsiveness. We highly recommend them!
Matt was a life saver after I poked a hole in a pipe! He was quick and courteous and would definitely recommend platinum plumbing. I will definitely be using them for any other plumbing/heating needs.
When my furnace broke overnight on a frigid night, I called Platinum on a Sunday morning and they were out there by 8:30am to get it fixed. They then came out and gave us a very reasonable quote to replace the unit and water heater, which we went through with. We couldn't be happier with the new units! Andrew, the HVAC technician, did a great job on the install and was very helpful with answering any questions.
My Heater had been off for 4 day and these guy came out and had it working in 8 MINUTES!!! My Tech was super professional, polite and very knowledgeable! Thx guys!!!! - CJ of Limerick
Our hot water heater broke so we called Platinum for help. At first, they told us that they were completely booked for the day but said they would see what they could do for us. About an hour later, they called back and said they were sending a technician out. Matt C. was very professional and knowledgeable. He installed a new hot water heater and everything worked really well. Thanks Platinum!
I just used Platinun Plumbing for the second time yesterday! Matt and Ethan replaced an expansion tank on my hot water heater! They were here when they said they would be (I was late but they waited~thank you) and gave me a reasonable price estimate and fixed botched work by the builders. They finished in less time than thought and cleaned up. I recommended them to a neighbor and they had an equally good experience. Honest, reasonable, on time...great work. Thanks guys!