Reviews
Quick turn around. On time. Professional. Clean. Their price beat 2 other estimates by over $1,000. What more can you ask for? I'd definitely use them again and I highly recommend them.(furnace and water heater install, November 2017)
Kevin was prompt, professional and very thorough. He installed new water and drain lines, and plumbed new valves in for the shower, sinks and toilet. He NEVER left a mess, was very helpful and personable. It was a great experience working with Kevin Flamm and Platinum Plumbing & Heating!
Platinum Plumbing was quick and very professional. They had multiple problems with my new condo fixed in a jiffy. I was so grateful for their quick service on a hectic day.
The work was done very professionally. The plumber reached dot on time. I would highly recommend using Platinum Plumbing.
Platinum did a great job! They did what they said they were going to do. The job was completed on time. Cleaned up each day before they left. Felt very comfortable with them in my house. Thanks.
By far the best heating & cooling company around.
Quick service and very affordable prices.
Excellent customer service everytime we have used them!
Last night we had an emergency. I walked into my kitchen and noticed that the sinks were filled up with disgusting, murky sewer water. I walked to my bathroom and there too, was a sink and toilet filled with sewer water. I immediately called Platinum Plumbing and explained (with much panic in my voice) what I was seeing. Andy was wonderful. He calmly asked me several questions to better understand the issue. He offered to either come out right then (it was about 9:00 at night) or we could wait until the morning as long as I did not use any more water. He did not pressure me to do one over the other and let me make the decision. I opted to have him come out that night. He was thorough in his investigation of the problem and was quickly able to identify the best solution. He cleaned the drain and had us back up and running that night! We had a pipe that was angled incorrectly that was causing an issue (along with so-called flushable wipes). Andy said that although he cleaned the drain, if we did not have the pipe angle corrected, we would run into the same issue in the future. He said that Kevin would be out first thing the next morning to fix it. Kevin arrived on time, was extremely nice, worked efficiently and cleaned up everything afterwards. Its as though we never had a problem and its only about 12 hours after it happened! Thank you Platinum Plumbing. This is THE plumbing service to call. They are knowledgable, polite, efficient, fairly priced and clean ~ the best! This is now the fifth time I have used Platinum and I will recommend you to anyone that I can!
I was in need of a new heating and air conditioning unit so I called several plumbers but chose Platinum Plumbing. From the moment Andrew came into my home, I knew they were the company for me. His courtesy and professionalism were unbelievable. He and Steve did the job in one day and were perfectionists, even down to vacuuming when they were done. I would definitely recommend Platinum to all of my friends and family. They were incredible.
Kevin came out and gave me a fair quote for replacing my pedestal sump pump with a submersible sump pump with a water powered back up. The work was professionally done and in a timely manner. Work space was spotless as if they were never there. I'll keep Kevin in mind for any of my future projects.